Placing Your Order

The most popular method of ordering is to do it securely through the website checkout by Credit Card or Bank Transfer utilising PAYPAL.

Payment

No goods will be dispatched without full payment. All Pricing on ChubbeeCheeks.com are in Australian Dollars (AUD) and excludes GST. Prices are subject to change without notice but once an order is placed, your price will be honoured.

ChubbeeCheeks accepts payment via credit card, Paypal, cheque (personal or bank) or direct deposit. Goods will not be delivered until payment has been cleared.

Delivery

Delivery within Australia will be made via Australia Post eParcel delivery service.  A signature will be required on delivery and if you are not home to receive your item, a card will be left in your letterbox and you can pick your parcel up from your nearest local Post Office. 

Please allow between 3 and 5 working days for delivery within Australia.

Customers who have not received a parcel must contact us within 4 weeks of receiving a dispatch notice so we can readily access tracking information from Australia Post.  ChubbeeCheeks is not liable for goods lost in transit.

Return of Damaged Goods

If you receive an item that is not in perfect condition, please contact us within 7 days to arrange a replacement.  We ask that you kindly return the goods with labels and packaging included. ChubbeeCheeks will replace faulty items on approval of fault.  No shipping will be charged on replacement of faulty items. If, for any reason we no longer have the product in stock we will offer you an exchange or a refund. Please allow 14 days for refund to be processed.

Out of Stock Items

If the product you have ordered is out of stock we will contact you within 24 hours of your order being placed (excludes Saturday and Sunday). You will be given the opportunity to cancel the order or choose an alternative item.

Orders

ChubbeeCheeks offers secure online ordering using our user-friendly shopping cart system. When ordering online at http://www.chubbeecheeks.com/ payment can be made by credit card, Paypal, Cheque (personal or bank) or by direct deposit.

Please note that all payments made by cheque will be cleared before the dispatch of goods.

Privacy

We at ChubbeeCheeks respect your privacy, and protect your personal information as if it were our own!

We collect only the information we require to fulfill your orders, and we promise never to reveal your private information to any third party for any purpose, unless compelled to do so by a court of law.